Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Why Palm Beach Gardens Homeowners Choose Andersen Windows & Doors
TruePane Windows & Doors provides independent Andersen in Palm Beach Gardens windows and doors repair, service, and replacement across the area, from PGA National to Mirasol and the newer Alton and Avenir developments. Our techs have rebuilt Andersen 400 Series casement operators, re-glazed fogged Andersen wood sashes, and re-hung Andersen French doors for years, and we work with genuine Andersen parts whenever they’re available. We are not authorized by Andersen and we won’t pretend to be. That independence lets us recommend what’s actually best for the homeowner, not what a factory program tells us to sell. Call (772) 794-8169 for a straight answer on your Andersen unit.
Why Trust TruePane Windows & Doors for Your Andersen Windows & Doors?
There’s a difference between a contractor who says he can work on Andersen windows and one who knows the line well enough to tell you which repair makes sense and which one is throwing money at a lost cause. We’re the second. Dale Kessler, who runs TruePane, learned window installation and door work at Palm Beach State College and has spent more than two decades focused on South Florida glazing, the fit-and-seal work that separates a hurricane-rated Andersen from one that just looks the part on paper. He grew up off Northlake Boulevard and still measures every opening twice before he commits to a number.
Andersen builds several distinct window systems, and they fail in different ways. A 400 Series Woodwright casement operator that strips is not the same problem as an E-Series aluminum-clad sash that’s binding on its track. Our techs know the proprietary joinery, the weatherstripping profiles, and the hardware on these units. We also know which Andersen parts are still available from the factory and which ones haven’t been made in ten years. Every job we do carries the Done Right Promise. If it is not done right, we make it right, no paperwork, no arguing.
Common Andersen Windows & Doors Problems We Fix in Palm Beach Gardens
- Stripped or snapped casement operators on Andersen 400 Series units. The 400 Series uses a worm-gear operator and a single-arm hinge. In Palm Beach Gardens, salt-laden air five miles from the Atlantic works into the operator housing and accelerates wear. Add heavy daily use, and the gear teeth strip or the crank handle snaps off at the stem. This is a mechanical failure, not a window replacement problem. We replace the operator with a genuine Andersen part, re-lubricate the hinge track, and the window cranks like new.
- Fogged insulated glass on older Andersen wood windows. Morning sun over the Intracoastal heats the exterior pane while the interior stays cool. Over twenty or thirty years, the seal between the panes breaks down. You get fog you can’t wipe off. That’s a failed insulated glass unit. We re-glaze the sash, which usually means keeping the original wood frame and interior trim, not ripping out the whole window.
- Threshold rot on Andersen 200 Series patio doors. The 200 Series uses a Perma-Shield vinyl exterior, but the door threshold and bottom rail can still hold water. In landscaped communities like BallenIsles, irrigation overspray hits the same spot on the door every morning. That’s not a design flaw, it’s a chronic site condition. We replace the threshold, repair or replace the bottom rail, and point the homeowner to the irrigation head that’s causing it.
- Bent awning window hinge arms. Awning windows are only as strong as their hinge arms. When a coastal gust catches one opened wide without a limiter on the track, the arm bends or the rivets shear. We replace the hinge assembly, set the opening limiter correctly, and the window opens to where it should stop anyway.
- Failed weatherstripping on aging Andersen double-hungs and sliders. The original weatherstripping on a 25-year-old Andersen compresses and loses its memory. Air drafts, road noise, and the musty smell of humid air follow. We install new Andersen weatherstripping profiles, which affect how the sash sits in the frame, and re-align the window as part of the same visit.
Andersen Parts & Our Repair-vs-Replace Approach
We install genuine Andersen replacement parts when they’re available: operators, hinges, weatherstripping, screens, sash locks, and balance systems. Andersen has discontinued certain hardware for older series, and when that happens we tell the homeowner. If there’s a quality aftermarket glass pack or hinge that matches the original spec, we’ll offer it in writing with the difference explained. If we’re the company quoting both options, you get a straight comparison on paper. That’s how we’ve always done it, and we won’t start guessing now.
The repair-versus-replace call comes down to three things: what’s failed, how much life the rest of the unit has, and whether you’re already up against Palm Beach County’s wind-load requirements. If the frame is sound and the failure is a mechanical part, repair almost always wins. If the sash is rotting and the glass is failed and the hardware is worn out, we’ll tell you an insert replacement is the honest move. We don’t make extra money either way, so the recommendation is clean. Call (772) 794-8169 and describe what you’re seeing; we’ll give you a candid read over the phone.
Our Andersen Service Process - Step by Step
- 1
Diagnosis. We identify the exact Andersen model and series, the part that failed, and what caused it. For example, a 400 Series casement that won’t stay open is usually the operator, not the hinge arm. A 200 Series door binding after rain is usually the threshold or roller, not the panel itself. We diagnose before we quote so the quote is built on fact.
- 2
Repair or install. We use genuine Andersen parts when they’re made, and we measure twice. If the work is an insert window replacement, the opening is prepped so the new Andersen unit seats squarely. If it’s a hardware repair, the part is installed and adjusted with the right clearances.
- 3
Test. We operate the window or door repeatedly. We check for binding, air leaks, water paths, and ease of operation. If there’s a concern about seal performance, we check with a moisture meter before we call the job done. If the pane is not true, the job is not done.
- 4
Warranty. Both manufacturer warranty layers get registered in writing, with durations stated, before the truck leaves the driveway. We don’t leave a warranty registration to be done “later.” The Done Right Promise covers our workmanship. We stand behind it.
Andersen Products We Service & Install in Palm Beach Gardens
We service and install the Andersen 400 Series Woodwright (wood interior, vinyl-clad exterior), the 200 Series Perma-Shield vinyl line, the A-Series architectural line with custom sizing, and the aluminum-clad E-Series popular for contemporary homes. In a city where many original aluminum windows are now 20 to 40 years old, we frequently recommend insert replacements that preserve the existing interior trim and siding. We also stock common Andersen replacement parts locally for faster turnaround, so we’re not waiting on a warehouse to tell us a crank handle is on backorder.
We Also Service These Brands
Andersen is one part of what we do. TruePane Windows & Doors is an authorized installer for more than a dozen manufacturer lines, and our techs work daily on, PGT, and CGI products throughout Palm Beach Gardens and Andersen in Jupiter. If your home has a mix of brands, one company can handle all of it, with side-by-side quotes on paper.
FAQs - Andersen Windows & Doors Service in Palm Beach Gardens
In almost every case, the window can be repaired. A 400 Series casement that won’t stay open has either a stripped operator gear or a worn hinge assembly. Both are replaceable parts. We install the genuine Andersen part, adjust the track, and the window holds open again. A full replacement is only warranted if the sash itself has failed structurally or the glass seal is blown as well. Call (772) 794-8169 and we’ll tell you which situation you have.
The most common cause in Palm Beach Gardens is threshold or roller wear, not the door panel. Rain exposes a failing roller or a warped threshold that was already binding. The 200 Series threshold can also hold water if irrigation overspray hits it daily. We replace the rollers, check the threshold, and the door slides.
We re-glaze the sash. The failed insulated glass unit comes out, a matching Low-E unit goes in, and the original wood frame stays. That’s usually the more economical repair and preserves the interior look of an Andersen wood window. If the sash wood itself is rotting, we’ll quote a replacement sash or insert window. Call (772) 794-8169 for an exact quote based on your unit.
That depends on the door frames and what’s already in place. Palm Beach County requires impact-rated glazing or an approved secondary protection system on all replacement openings. If your Andersen Windows & Doors in Tequesta, FL French doors are not impact-rated, we can often install impact-rated Andersen sashes if the frame is sound, or we’ll recommend a full door replacement that meets county wind-load code. The HOA approval piece comes first in many communities here. We can help you navigate both.
A grinding noise usually means the hinge arm or sliding shoe is worn or bent, often from opening the window against a strong wind without a limiter set. The metal components grind against the track. We replace the hinge assembly and set the limiter properly, and the grinding stops.
Repair costs vary by part and unit. A typical Andersen casement operator replacement runs from roughly $180 to $340 including labor, depending on the series and whether other hardware is worn. A re-glaze for a fogged Andersen wood sash starts around $250 and climbs with size and glass package. A full insert window replacement runs higher and depends on the Andersen line and impact rating. Call (772) 794-8169 for an exact quote. Estimates are free.
Book Your Andersen Service in Palm Beach Gardens, FL
If you have an Andersen window or door that’s giving you trouble, call TruePane Windows & Doors at (772) 794-8169. A live person answers, always. We’ll schedule the work, show up when we say, and put the warranty registration in writing before we leave. The estimate is free.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Palm Beach Gardens since 2008. If it is not in the written scope, it is not in the price - and if it is in the price, we stand behind it.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



Before
After
Before
After
Before
After