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CGI Windows & Doors in Palm Beach Gardens, FL | TruePane Windows & Doors
TruePane Windows & Doors provides our CGI services across Palm Beach Gardens, from roller and hardware rebuilds on Estate Collection sliders to full impact-rated replacements that pass both county wind-load code and HOA design review. The one thing that makes our CGI work different here is that we grew up in this city, know its architectural boards, and understand that a window which clears Palm Beach County but offends a PGA National review committee is a window that costs you twice. Call (772) 794-8169 for a service assessment, or read on to see what actually fails on CGI product in this climate and how we fix it.
Why Palm Beach Gardens Residents Choose Us for CGI Service
Our crew has installed and serviced hundreds of CGI windows and doors throughout Palm Beach Gardens, almost all of it in the CBS golf villas, coach homes, and estate residences built between roughly 1982 and 2005. Those homes came with aluminum single-panes that are now 20 to 40 years old, and many have been re-equipped with CGI impact product over the years. We know the model lines, the common failures, and the difference between OEM and aftermarket hardware on a CGI unit. That matters when your HOA in Mirasol wants the original bronze finish matched and the county wants the opening to meet current wind-load standards.
Dale Kessler grew up off Northlake Boulevard and learned the building construction program at Palm Beach State College before spending years on impact glazing installations up and down the Treasure Coast. For more than two decades he has focused only on windows and doors in South Florida, specifically the fit-and-seal work that separates a hurricane-rated unit from one that just looks the part on paper. When you call, you get a second-generation glazier’s standard, not a franchise script. We stand behind the work with the Done Right Promise, and both manufacturer warranty layers are registered in writing before the truck leaves your driveway. That is the Keystone Standard. If the pane is not true, the job is not done.
Common CGI Windows & Doors Problems We Solve in Palm Beach Gardens
- Interlocking meeting rails that bind and scar on CGI horizontal rollers. Sand grit and salt film work into the rail, especially on lakefront lots around Frenchman’s Creek and BallenIsles, and the door starts grinding instead of gliding. We rebuild the track, replace the rollers, and re-weatherstrip the interlock.
- Casement crank operators that seize or snap on CGI Estate Collection windows. Coastal humidity works into the gear housing, the mechanism corrodes, and the window gets stuck in the vented position. We stock replacement operators and hinge kits for Estate Collection units and can usually swap one in a single visit.
- Weep hole covers and bottom sweeps clogged with mulch and landscape debris. Master-planned communities keep their beds mulched, and that debris piles against low-sill CGI sliding glass doors. Water backs up and intrudes. We clear, replace, and re-seal the sill so drainage works the way CGI engineered it.
- Faded or pitted dark bronze and white finishes on frames. Salt-laden air, less than five miles from the Atlantic, corrodes aluminum faster here than inland. HOA boards in PGA National and Frenchman’s Creek flag uneven finishes during inspections, and we can source marine-grade aftermarket trim that matches the original color when CGI has discontinued a fastener or trim piece.
- Fogged or scratched impact glass with intact frames. The glass package is compromised but the frame and hardware are sound. We assess whether a sash or glazing bead replacement will restore the unit without pulling the whole opening, because sometimes a full replacement is not the honest answer, and we will tell you that plainly.
CGI Service in Palm Beach Gardens: What Local Conditions Mean for Your Equipment
There is a fact about Palm Beach Gardens that does not apply the same way in West Palm Beach or Lake Worth: nearly every neighborhood here is governed by an HOA architectural review board that must approve window and door replacements before a Palm Beach County permit is even pulled. PGA National, Mirasol, BallenIsles, and others frequently maintain approved product lists or mandate specific frame finishes, often bronze or white only, and glass packages with defined visible-light-transmittance ranges. A contractor can install a CGI impact window that passes county wind-load code perfectly, but if the frame color is wrong, the board can force removal and reinstallation at the contractor’s cost. We have seen it happen. That is why we quote manufacturer lines side by side on paper, with finish and glass specs written out, and why we check the community’s design standards before we order a single frame. In Palm Beach Gardens, the governing body has two heads, and we know how to answer both.
CGI Models & Products We Service in Palm Beach Gardens
We work on the CGI Estate Collection, Clarity Series, Sentinel Series, and Targa Series product families. That includes our Window Installation in Palm Beach Gardens for full-frame replacement of Hurricane Impact Windows, Impact Sliding Glass Doors, casement and fixed windows, and the wind mitigation upgrades that bring older Palm Beach Gardens homes up to current Florida Building Code. Our parts position is straightforward: we use CGI OEM rollers, locks, weatherstripping, and hinge kits whenever available, because that preserves the glazing and warranty integrity. For discontinued trim or fasteners, we source marine-grade aftermarket hardware that matches the original finish. We stock common CGI rollers, sweeps, and operator assemblies for fast turnaround across Palm Beach Gardens, and we never upsell a full replacement when a sash swap or hardware rebuild will satisfy both code and the HOA.
CGI Service Pricing in Palm Beach Gardens
Simple service calls in Palm Beach Gardens typically run from $89 for a maintenance visit adjustment up to $250 for parts and labor on a roller or sweep replacement. Rebuilding a seized CGI slider track or replacing a casement operator generally lands between $180 and $340 depending on the model and how much corrosion we are working around. Full frame replacement of a CGI impact window or sliding glass door is a larger job, quoted on paper after we measure the opening twice, check wind-load requirements, and confirm the HOA’s finish and glass specs. What drives the cost is the condition of the existing frame, the glazing package, and whether OEM or marine-grade aftermarket parts are needed. Every estimate is free, written, and line-item. Call (772) 794-8169 and we will send a background-checked, uniformed technician to put numbers on paper.
Serving Palm Beach Gardens, FL - Our Local Coverage Area
We’re based in the Palm Beach Gardens area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in Palm Beach Gardens
Will replacing my original aluminum single-pane windows with CGI impact windows satisfy PGA National’s HOA design review in Palm Beach Gardens?
Satisfying PGA National’s design review requires that the product line, frame finish, and glass package match what that board has approved, not merely what Palm Beach County accepts. We check the community’s approved list and visible-light-transmittance ranges before we order, so the installation passes review the first time. Call (772) 794-8169 and we will verify your community’s current standards during the free estimate.
Why do my CGI sliding glass door rollers keep failing even though the door is only a few years old?
Sand grit and salt film from the Atlantic air work into the tandem rollers and interlocking rail, scoring the track and seizing the bearings, especially on lakefront lots around BallenIsles and Mirasol. Replacing the rollers alone leaves grit in the rail, so we rebuild the track and re-weatherstrip the interlock at the same time. Call (772) 794-8169 and we will look at your door and tell you exactly what is wearing and why.
Can you replace just the glass in my CGI impact window if it is scratched or fogged, or do I need a full window replacement?
In many cases, yes, the glass package can be replaced while the existing aluminum frame and hardware remain, if the frame is still structurally sound and the frame matches current wind-load requirements. If the frame is corroded or the HOA demands a different finish or glazing spec, a full replacement may be the honest call, and we quote both options on paper. Call (772) 794-8169 for a free assessment of your specific opening.
Does Palm Beach County require a permit for swapping my old windows to CGI impact windows in Palm Beach Gardens, and do you handle that?
Yes, replacing windows with impact-rated product requires a permit, and if the house is in an HOA-governed community, architectural review must come first. We pull the permit, schedule the inspections, and register both warranty layers before the truck leaves. Call (772) 794-8169 and we will map the approval sequence for your neighborhood.
My CGI casement windows in Frenchman’s Creek are stuck open and the crank just spins - is that a common problem here?
That is the classic Estate Collection casement operator failure: coastal humidity corrodes the gear teeth inside the crank housing and the mechanism strips, leaving the window stuck in the vented position. It is common in Frenchman’s Creek because of the salt air exposure and sustained coastal moisture. We replace the operator and hinge kit, and the window closes and locks again. Call (772) 794-8169 to get one of our technicians out for a same-visit fix.
Service Areas Near Palm Beach Gardens
We provide Palm Beach Gardens service area coverage and handle CGI service calls throughout the neighboring communities. That includes CGI service in Jupiter, CGI service in Tequesta, Juno Beach, Lake Park, and North Palm Beach. Our crews are local, our parts stock is local, and we know the boards and wind zones in each of these towns.
Book Your CGI Service in Palm Beach Gardens Today
Call (772) 794-8169 and a live person answers. We will schedule a free estimate, measure your openings twice, and put CGI options on paper in writing. If it is not in the written scope, it is not in the price, and if it is in the price, we stand behind it.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Palm Beach Gardens since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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