PGT Custom Windows & Doors Nationwide | TruePane Windows & Doors

PGT Custom Windows & Doors in Palm Beach Gardens: What to Know First

We install and service PGT custom windows and doors in Palm Beach Gardens as an independent provider, which means we handle warranty-safe repairs, custom shape replacements, and new installations without being tied to a corporate playbook. Most PGT work is completed in a single visit when parts are in hand, and straightforward custom window replacements typically run from $900 to $3,200 per opening depending on size, glass package, and frame condition. If you own a PGT window or door in Palm Beach Gardens and it is fogged, binding, or leaking, this page tells you what you are actually dealing with and what it costs to make it right. Call (772) 794-8169 and a live person answers, day or night.

Call (772) 794-8169

How PGT Products Fail - and How We Fix Them

PGT builds a solid product, no question. But every manufacturer line has failure patterns, and PGT units installed in South Florida have a few we see on a regular basis. Here is what actually goes wrong, and what we do about it.

• Fogged or hazy glass in PGT WinGuard and SpectraGuard units. These are impact-rated lines with multi-layer glass packages, and the seal between panes eventually gas-leaks after enough Palm Beach Gardens humidity cycles and salt air exposure. Once argon or krypton escapes and moisture gets in, the glass cannot be cleaned from the inside. We replace the insulated glass unit (IGU) through PGT’s glass warranty path when it qualifies, or source a matched IGU that meets the original pressure rating for the opening. This is not a “wipe it down” fix.
• Binding or hard-to-latch sashes on PGT 5500 and 7700 Series custom windows. These are vinyl-frame lines with a lot of surface area on oversized openings, and the frames flex slightly over time in our heat. When the sash drops a few millimeters out of square, the lock points no longer align. We re-square the frame, adjust the sash cam, and replace worn balance shoes with the correct PGT-specific part rather than forcing a generic shoe that grinds the track.
• Roller wear on PGT sliding glass doors, including the 2200 and 7700 Series. Palm Beach Gardens has enough sand in the air from coastal winds that door rollers pick up grit, flatten over time, and then the panel drags. Owners often think the frame is bent. It usually is not. We replace the rollers with OEM-spec or better aftermarket rollers, clean the bottom track, and re-align the panel so it glides without lifting.
• Weeping and water intrusion on custom trapezoid and radius PGT windows. Custom shapes carry sharper frame joints and more sealant transitions than rectangular units. After a decade of direct sun and afternoon storm cycles, the factory sealant at the corners breaks down and water finds the weep system. We remove the old sealant, inspect the internal channels, re-bed the glass, and re-seal with a high-movement urethane rated for South Florida exposure. Caulk over the top does not work.
• Cloudy or delaminating impact glass on older PGT WinGuard models from the mid-2000s. Early impact laminates used a PVB interlayer that, after enough UV load, starts to separate at the edges. The glass remains structurally intact much of the time, but the visual clouding only gets worse. We help owners weigh IGU replacement against full unit replacement, and we are straight about the fact that on a 18-year-old frame, the glass may not be the only thing worth replacing.

Our PGT Custom Windows & Doors Process

Every PGT job we take follows the same sequence, whether it is a single custom shape replacement or a full wall of WinGuard sliders. We do not skip steps, and we do not charge for diagnosis that should have been obvious.

1. 1
   Call and describe the problem. A live person answers at (772) 794-8169, asks what you are seeing, and books the appointment. No voicemail tree.
2. 2
   Technician measures and inspects. We measure the rough opening and the existing unit twice, check the frame for square, and identify the exact PGT series and glass package on site.
3. 3
   Parts decision on paper. We quote the job with PGT OEM parts when the warranty path or fit requires it, and quality aftermarket parts when they perform equal or better and cost you less. You see both options side by side before any work begins.
4. 4
   The install or repair. Our techs work clean, re-shim correctly, set the unit true, and seal it the way a coastal install should be sealed. If the pane is out of true when the level hits it, we re-set it. No exceptions.
5. 5
   Test, walk-through, and warranty registration. We cycle the window or door, check the lock engagement and weep action, and register both manufacturer warranty layers in writing before the truck leaves the driveway. That is The Keystone Standard, on every single job.
6. 6
   The Done Right Promise. If anything about the install is not right within 90 days, we come back and make it right. No paperwork fight, no fine print. We stand behind the work in writing.

What PGT Custom Windows & Doors Costs in Palm Beach Gardens

Straight numbers, because you deserve them. Here is what PGT work typically runs in Palm Beach Gardens as of 2026:

• IGU replacement on a standard PGT WinGuard single-hung: $400 to $850 per sash, depending on glass size and coating.
• Custom shape replacement (radius, trapezoid, arch) in PGT vinyl or aluminum: $1,400 to $3,200 per opening, with the frame work and finish trim included.
• PGT sliding door roller replacement and re-alignment: $180 to $420 per panel, including parts and track cleaning.
• Full PGT WinGuard impact window replacement, standard rectangular opening: $950 to $2,800 per unit installed, with bigger openings pushing the top of that range.
• PGT 7700 Series multi-slide or oversized patio door install: $5,000 to $12,000, driven by panel count, glass make-up, and whether we are re-framing the opening.

What moves the price is simple: opening size, glass package, frame condition, and whether we are replacing a unit or just the glass. If the existing frame is square and the buck is sound, you pay less. If the frame has shifted or the flashing was done wrong on the original build, you pay for the correction. We quote it all on paper before any work starts, and the price on that paper is the price on the bill. Call (772) 794-8169 for a free estimate on your specific opening.

Why Palm Beach Gardens Homeowners Call TruePane Windows & Doors for PGT Work

We have been doing windows and doors in this community since 2008, and Dale Kessler grew up off Northlake Boulevard, back when Palm Beach Gardens was still more working town than resort town. That matters because we install every PGT unit the way we would install it in our own mother’s house. When PGT parts are the right call, we use them. When a better aftermarket part costs you less and lasts longer, we tell you that too. We also work across Andersen, Pella, and CGI, so if your home has a mix of brands, one crew handles it all. Every technician is background-checked and uniformed. Every job is covered by the Done Right Promise and The Keystone Standard: both warranty layers registered in writing, durations stated, before we leave the driveway. If it is not in the written scope, it is not in the price - and if it is in the price, we stand behind it. Call (772) 794-8169 and a person answers. That is how we have done it for over four decades.

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