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AfterCGI Window Replacement: The Palm Beach Gardens Owner’s Guide
If you have a CGI window that’s fogged, binding, or no longer closing square, we stock and install CGI-compatible replacement sashes and full units across Palm Beach Gardens, with most swaps done in a single visit. Installed replacement typically runs $450 to $1,400 per opening depending on series, size, and glass package. You’ll know it’s time when the window won’t seal against the frame, condensation sits between the panes, or the crank mechanism grinds instead of turning.
Most homeowners discover a failing CGI window the way Dale Kessler did on a job off Prosperity Farms Road: the sash sagged just enough to catch the frame at the bottom corner, and the owner had been fighting it for two summers. By the time we got there, the weatherstripping was chewed through and the locking points were bent. What starts as a minor catch becomes a water and air leak faster than people expect, especially in a climate that runs hot and humid nine months of the year.
Which CGI Models This Applies To
We work on CGI’s full residential lineup: Estate, Estate Collection, Targa, Targa by CGI, and the commercial-rated Sentry series. The critical thing to know is that CGI changed extrusion profiles between generations, so a sash from a 2006 Estate window will not always drop into a 2016 Estate frame even if the rough opening is identical. If you have a window sticker or a label etched in the corner of the glass, bring that to the conversation. If not, we measure the sash thickness and the spacing between locking points, and that usually tells us which generation you have.
On the OEM-vs-aftermarket question: for CGI specifically, we lean OEM or CGI-authorized replacement components whenever the window is under warranty or part of a current code-compliant impact system. A quality aftermarket sash can match the extrusion, but miss the glazing bead profile by a millimeter, and then the weatherstripping never seats the way it should. That said, we do carry aftermarket glass-and-frame packages for older CGI models where OEM parts are no longer stocked. TruePane is an independent service provider, not affiliated with CGI, so we give you the straight answer on which route makes sense for your window, not which one earns us a better margin.
Signs Your CGI Window Replacement Is Failing
- Condensation between the panes. The desiccant inside the sealed unit is exhausted and the inert gas fill has escaped. No surface cleaner fixes this. The sash or the glass unit itself needs replacement.
- Sash binding or drag at the bottom corner. In Palm Beach Gardens, the humidity swells frames and the weight of impact-rated glass eventually overcomes the hinge or balance system. If you hear scraping, the sash is already out of plane.
- Water staining on the interior sill after heavy rain. On coastal homes, this is often not a flashing failure. The sash seal or the corner gasket on the operating panel has compressed past its service life and is letting wind-driven rain through.
- Locking points that no longer align. CGI’s multi-point locks are precise. When two of three points engage but the third skips, the sash has shifted or the hardware has worn. Forcing it only bends the keeper.
- Fogging or a milky film you cannot clean off. This is a failed low-E coating, not dirt. That film lives inside the glass stack and gets worse as the coating oxidizes. Replacement is the only correction.
Replacement Cost & What’s Included
In Palm Beach Gardens, expect a CGI sash replacement to run $450 to $800 installed for a standard operable window, and $700 to $1,400 for a full frame-to-frame replacement where the existing extrusion is damaged or the new sash generation won’t match the old frame. Large fixed picture windows, radius units, and Sentry-series frames push toward the higher end. The spread comes down to glass package, whether the unit is impact-rated, and whether we’re matching an existing frame or setting a new one.
Our quoted price includes the part, labor, re-sealing, hardware adjustment, and haul-away if a full unit comes out. You get a written line-item quote before we start, so the price does not move unless the opening itself is found to be damaged and you approve the additional work in writing. Both manufacturer warranty layers are registered before our truck leaves your driveway, and the installation carries our Done Right Promise. If it is not in the written scope, it is not in the price – and if it is in the price, we stand behind it.
DIY or Call Us?
You can safely note the symptoms, pull the sticker or etched label information from the glass, and get your rough measurements. What you should not attempt yourself is unseating an impact-rated sash or re-tensioning a balance system. CGI units are heavy and the frames are under load from the weight of laminated glass. A sash that breaks free mid-removal can take a hand, a countertop, or a person with it. We have seen homeowners crack a $900 sash trying to save a trip charge.
If the window is fogged, binding, or leaking, call (772) 794-8169. We’ll identify the series, give you a written replacement number, and in most cases finish the work in one visit. That’s the whole job.
FAQs
In coastal South Florida, a properly installed CGI impact window should give you 20 to 30 years on the frame, with glass seal failure likely somewhere between year 8 and year 15 if the unit gets full afternoon sun. We replace sashes on windows from the early 2000s regularly, while the frames themselves still have years of life left. Call (772) 794-8169 and we’ll tell you what’s worth saving.
No. Defogging is a temporary cosmetic fix that does not restore the inert gas fill or the failed seal, and it voids whatever warranty remains on the glass. The honest fix is a new sash or a new glazing unit. We’ll quote both options and you decide which one makes sense for your window.
Most single-sash swaps take two to three hours on site, and a full frame replacement takes half a day. If we have to order a specific glass package or an older series match, we’ll tell you the lead time before you pay a deposit. Call (772) 794-8169 for a schedule that holds.
We stock common CGI weatherstripping profiles, locking hardware, and balance components, and we carry replacement glass packages for the Estate and Targa lines. Specialty extrusions and Sentry-series parts are ordered per job, typically in under a week. We also stock parts for Andersen, and Pella, but the truck is set up around the South Florida impact brands you actually have in your walls. Call (772) 794-8169 and we’ll confirm what’s on hand before we schedule.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach Gardens and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.