CGI Custom & Geometric Windows Nationwide | TruePane Windows & Doors

CGI Custom & Geometric Windows in Palm Beach Gardens: What to Know First

CGI custom and geometric windows in Palm Beach Gardens typically cost $1,900 to $6,400 per opening for full replacement units with impact-rated glass, depending on the shape complexity and the specific CGI series involved. Most custom-width radius, arched, and geometric CGI windows take three to six weeks from order to install because these are built-to-spec units, not stock inventory sitting in a warehouse. We’re an independent CGI service provider in Palm Beach Gardens, not a factory-authorized dealer, which means we give you straight answers about what should be repaired, what should be replaced, and what the written warranty actually covers.

Call (772) 794-8169

This page is for CGI owners in Palm Beach Gardens who have a custom window that’s fogged, binding, leaking, or never quite fit right from the day it was installed. If that’s you, call (772) 794-8169 and you’ll reach a live person who can talk through what you’re seeing.

How CGI Products Fail - and How We Fix Them

CGI builds a solid impact window. But custom and geometric shapes expose weak points that stock rectangular units never reveal. Here’s what we see most in Palm Beach Gardens homes:

• Radius and arch units bowing at the springline. On CGI’s Estate Collection and Targa series, large arched windows carry significant weight at the apex. When the original rough opening wasn’t shimmed correctly at the springline (the point where the curve meets the vertical jamb), the frame flexes over time. Homeowners notice the sash binding at the top of the arc or daylight showing at the corners. We measure the opening with a laser level, determine exactly where the shims failed, pull the unit, re-shim with composite spacing blocks, and reset it true. If the frame itself has bowed past tolerance, we replace it rather than force it back into shape.
• Geometric shapes losing their gas fill through corner seals. Trapezoid, pentagon, and triangle CGI windows put disproportionate stress on the corner seal joints, which are the hardest part of any insulated glass unit to fabricate. We’ve pulled geometric CGI sashes in the PGA National and Mirasol neighborhoods that shows seal failure after just six or seven years, while the rectangular windows on the same wall are still tight. When that happens, we order replacement IG units through suppliers who match CGI’s glass specs and tints exactly, so the repaired window doesn’t stand out from the rest of the wall.
• Sentry series hardware corroding from coastal air. CGI’s Sentry line uses stainless steel hardware, but the mounting screws and interior operator components are not all marine-grade. In Palm Beach Gardens, our salt-laden air works on those fasteners a few hundred yards from the Intracoastal. We’ve seen crank operators seize and screw heads snap off during removal because the threads welded themselves to the frame. We clean and replace the hardware with fully corrosion-resistant fasteners and apply anti-seize compound so the next technician isn’t drilling out a snapped screw.
• Lake Worth lagoon condensation accumulating in non-weeped fixed custom shapes. Fixed geometric CGI windows, particularly large triangles and circles in foyer stacks, sometimes lack weep holes in the frame track. Palm Beach Gardens humidity pushes moisture into the track, and without drainage it pools and eventually creeps under the glass, staining the interior finish. We machine weep slots into the frame where the geometry allows it, reseal the glass pocket, and touch up the frame. If the frame channel design won’t permit proper weeping, we tell you that plainly rather than masking the problem with caulk.
• Custom cladding peeling on C-shaped and quarter-round units. CGI’s aluminum cladding on the custom-shaped units from the 2005-2012 era has a known adhesion issue where the powder coat separates from the substrate at the tight curve points. You’ll see it start as small bubbles at the curve, then crack and peel. This is a finish defect, not a structural one. We strip the affected cladding piece, re-bond properly with an industrial primer, and color-match the powder coat. In cases where the cladding is too far gone, we replace the cladding only, which most homeowners don’t know is possible without replacing the entire window.

Our CGI Custom & Geometric Windows Process

1. 1
   We listen and we measure. You call (772) 794-8169. A live person answers. We schedule a visit. Our background-checked, uniformed technician shows up with a laser level, a moisture meter, and the patience to measure every opening twice. Dale Kessler’s rule is on the whiteboard in the shop: if the pane is not true, the job is not done.
2. 2
   We diagnose against the documented failure. We identify whether you’re dealing with a failed seal, a warped frame, failing hardware, or an installation problem from the original job. For CGI specifically, we check the corner seals on geometric units, the springline on arches, and the weep channel on fixed shapes.
3. 3
   We lay out the repair or replacement in writing. We quote OEM CGI parts alongside quality aftermarket options when the aftermarket part performs as well or better at lower cost. We don’t hide behind vague line items. You see exactly what you’re buying, part number included where applicable, before any work begins.
4. 4
   We do the work correctly. For custom shapes, that means precision-shimming the opening so the frame carries the glass load correctly, sealing with the right backer rod and sealant for Florida’s expansion cycles, and registering your warranty in writing before the truck leaves your driveway.
5. 5
   We test and we clean up. We cycle every operable unit, check the alignment with a laser, and confirm the seal is continuous. Then we remove every scrap of old caulk, old hardware, and old shims. Your property looks like we were never there, except the window now works.
6. 6
   We stand behind it for 90 days, no paperwork fights. If something’s not right after the repair or replacement, we come back and make it right. That’s our Keystone Standard, and it’s in writing before we start.

What CGI Custom & Geometric Windows Costs in Palm Beach Gardens

Here’s honest pricing for the CGI jobs we do most often in Palm Beach Gardens:

• Seal failure repair on a single geometric CGI unit (IG replacement only, frame in good condition): $420 to $880, depending on the shape complexity and whether we can reuse the glazing bead.
• Hardware replacement on an arched CGI casement or awning (corroded operator, hinges, locking mechanism): $180 to $390 per window including labor.
• Full replacement of a custom trapezoid or pentagon CGI impact window (new Estate or Targa series unit, install, trim, and finish): $2,400 to $4,900.
• Large radius arched CGI unit (6 to 8 feet at the base, impact glass, full replacement): $4,500 to $6,400.
• Shimming and reinstallation of a binding arched or geometric unit (original install was out of true): $350 to $750, depending on stucco repair needed around the opening.

What moves the price: the shape’s radius and segment count, whether the opening needs structural modification, which CGI series your home currently has, and whether we’re replacing one window or matching a wall of them. Regardless of the number, we give it to you upfront in writing with no change orders hiding behind the estimate. Call (772) 794-8169 and we’ll schedule a free estimate. If it’s not in the written scope, it’s not in the price, and if it’s in the price, we stand behind it.

Why Palm Beach Gardens Homeowners Call TruePane Windows & Doors for CGI Work

We’ve been working on South Florida homes since 2008, and the company Dale Kessler founded in 2008 exists because he watched too many impact windows get hung wrong and too many warranties get conveniently forgotten. Our technicians are background-checked, uniformed, and trained specifically on impact glazing fit-and-seal work, which matters more on a geometric CGI unit than on any stock rectangular window. If the opening shifts and the frame binds, we catch it before the glass cracks. And if the manufacturer’s warranty doesn’t cover what’s wrong, we tell you that honestly before any work starts. We’re also authorized installers for PGT, CWS, ES Windows, and ECO Window Systems, so if a replacement makes more sense than a repair, you can see every realistic option lined up on paper with real numbers next to each.

FAQs

Does repairing or replacing a CGI window void the manufacturer’s warranty? No, not when it’s done by a qualified independent contractor using properly specified materials and methods. The Magnuson-Moss Warranty Act protects your right to service from any competent tradesperson. We document every repair with photos and written notes so if a CGI warranty claim arises later, you have a clean paper trail. Call (772) 794-8169 and we’ll talk through your specific situation.

How long does it take to get a custom geometric CGI window built? Most custom CGI shapes take three to six weeks from order confirmation to delivery at our shop in Palm Beach Gardens. Shapes with complex radii or large impact glass panels run longer. We give you a written timeline before you commit, and we don’t pad it just to make ourselves look fast later.

Can you match my existing CGI windows if I only need one replaced? In most cases, yes. We match the series, glass tint, frame color, and hardware finish to your existing units. For older CGI models that are out of production, we match as closely as physically possible and show you the new unit next to the old one before the swap. Call (772) 794-8169 for a free estimate and we’ll tell you honestly whether a match is possible.

Is it worth repairing a fogged CGI geometric window, or should I replace the whole unit? If the frame is true and the glass is the only problem, replacing the IG unit makes more sense than a full window replacement. You’ll typically pay 60 to 70 percent less than full replacement. But if the frame is warped, the springline has shifted, or the cladding has peeled to the substrate, replacement may be the better long-term call. We’ll show you both prices and let you decide with real numbers in front of you.

How fast can you get to my Palm Beach Gardens home? We schedule service calls within a few days for non-emergency CGI repairs, and we’ll tell you the exact window when our technician will arrive. We show up when we say we’ll show up, in uniform, with the parts ordered ahead of time so we can often finish the job in a single visit. Call (772) 794-8169 and a live person will get you on the schedule.

Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach Gardens and nearby areas.