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AfterCGI Impact Windows in Palm Beach Gardens: What to Know First
We install, repair, and replace CGI impact windows in Palm Beach Gardens as an independent CGI service provider, and most service calls are completed in a single visit once the failed component is identified. TruePane Windows & Doors charges a straight line-item price for CGI work, quoted on paper before we start, with no surprise charges at the end of the job. You are not calling a factory line here. You are calling a local shop that has been setting glass in South Florida since 2008, and we answer the phone at (772) 794-8169.
This page is for Palm Beach Gardens homeowners who already own CGI windows or doors, or who are deciding whether CGI is the right line for a replacement. If you have a fogged lite, a sash that binds, or a patio door that no longer rolls clean, you will find the specifics below.
How CGI Products Fail - and How We Fix Them
Every impact window line has weak points, and CGI is no exception. We see the same handful of failure patterns across Palm Beach Gardens, usually tied to salt air, afternoon sun exposure, and a decade or more in the opening. Here is what we find on service calls:
- Sash interlock wear on horizontal rollers. On CGI sliding glass doors and horizontal windows, the interlock where the two sashes meet is the first point of wear. Palm Beach Gardens homes near the Intracoastal see accelerated corrosion on the interlock hardware. We replace the interlock with matched material that does not gall against the original aluminum, then re-align the sash so it seats without dragging.
- Seal failure on fixed impact lites. A fogged CGI picture window is almost always a desiccant-saturated spacer, not a cracked pane. We replace the insulated glass unit with a new lite built to CGI’s glazing requirements, preserving the impact rating instead of slapping in a non-rated pane just to clear the fog.
- Roller and track degradation on CGI Estate and Targa slider series. These larger sliders carry a lot of glass weight, and the original rollers flatten over time. The door gets heavy, then starts grinding. We pull the panel, inspect the track for wear, replace the rollers with the correct load-rated set, and dress the track rather than masking the problem with spray lubricant.
- Lock and multipoint hardware drift. CGI casement and awning operators with multipoint locks will bind if the hardware drifts out of alignment, usually after years of thermal expansion cycles. We reset the hardware, replace any worn locking pins, and test the lock alignment through a full open-close cycle before calling it done.
- Weep system blockage on impact sliders and doors. South Florida rain, pollen, and landscape debris clog the weep paths on many CGI sill designs. Water pools, then finds its way inside. We clear the weeps, verify drainage, and service the weatherstripping so water exits the sill the way the design intended.
Our CGI Impact Windows Process
We treat a CGI job like the structural work it is. Here is how a typical repair or replacement goes at a Palm Beach Gardens home:
- 1
Call and diagnosis. You call (772) 794-8169. A live person answers. We ask what the window or door is doing, not doing, or sounding like, then schedule a visit.
- 2
On-site inspection. A uniformed, background-checked technician measures every opening twice, checks the frame, glazing, hardware, and seals, and notes exactly what has failed.
- 3
Written line-item quote. You get the repair or replacement price in writing before any work begins. If the job needs OEM CGI components, we source them. If a quality aftermarket part does the same work at a better price, we tell you why and let you choose.
- 4
The repair or replacement. We remove the failed component, replace or re-glaze to CGI specifications, and re-set the unit in the opening so it is plumb, level, and square. If the pane is not true, the job is not done.
- 5
Operation testing. Every operable unit gets a full cycle test: open, close, lock, unlock, and seal check. We test the weep system and confirm the impact rating remains intact if the unit is part of a code-compliant opening.
- 6
Warranty registration and cleanup. Both warranty layers are registered in writing before the truck leaves the driveway, and the work area is left clean. You get the Done Right Promise in writing.
What CGI Impact Windows Costs in Palm Beach Gardens
CGI impact window work in Palm Beach Gardens usually falls into these ranges, depending on the failure and the hardware involved:
- Single-lite insulated glass replacement: $425-$850 per lite, depending on size and tint.
- Sash interlock or hardware re-alignment: $180-$375 per opening.
- Roller and track service on a CGI slider: $275-$550 per panel.
- Multipoint lock replacement or reset: $225-$480 per locking set.
- Full window or door replacement: $1,450-$4,200 per opening, driven by size, series, and whether the unit is a standard or custom size.
Tinted glass, larger panel sizes, and units that require a lift or scaffold access move the price. We price CGI work as a square deal: the quote is the quote, and we do not add surprise line items. Call (772) 794-8169 to schedule a free estimate.
Why Palm Beach Gardens Homeowners Call TruePane Windows & Doors for CGI Work
Dale Kessler grew up off Northlake Boulevard, back when the old groves were still standing, and he learned the trade at Palm Beach State College before spending his early years on impact glazing installations up and down the Treasure Coast. For more than two decades he has focused on fit-and-seal work in South Florida, which is why TruePane treats a CGI window as more than a piece of glass in a frame. It is a hurricane-rated opening that has to be set right.
Every CGI job is covered by the Done Right Promise, with The Keystone Standard behind it: both manufacturer warranty layers registered in writing before the truck leaves the driveway. We also carry and service PGT, CWS, ES Windows, and ECO Window Systems, so if a replacement makes more sense than another repair, you get side-by-side quotes on paper and a straight answer about which line fits the opening best.
FAQs
We are an independent CGI service provider, not a factory-authorized warranty center. We can assess whether a failure falls under CGI’s warranty and recommend how to pursue it, but we do not process CGI warranty claims directly. Our Done Right Promise covers our workmanship in writing regardless of factory warranty status. Call (772) 794-8169 and we will tell you straight what applies to your unit.
Most single-unit CGI repairs in Palm Beach Gardens are completed in one visit, typically two to four hours once the replacement component is in hand. Larger jobs, custom glass orders, or full door panel replacements may require a second visit for the glass fabrication. We quote the timeline on paper before work starts.
Both, and the decision belongs to you. When OEM CGI components are the right call for fit and warranty preservation, we source them. When a quality aftermarket part matches the original spec and saves you money without cutting corners, we show you the difference and let you choose. We never hide the part source or the trade-off.
If the frame is solid, the impact glass is intact, and the failure is in hardware, a seal, or a roller set, repair is usually the smarter money. If the frame shows corrosion, the laminated glass is compromised, or water has been getting past the sill for years, replacement starts making more sense. We quote both paths in writing so you decide with real numbers in front of you.
A live person answers the phone 24 hours a day, 7 days a week. When you call (772) 794-8169 for CGI impact window work, you are scheduling directly with our local office, not waiting on a callback form or a regional call center.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Palm Beach Gardens and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.